What is Lean Process Management and How is it Applied?

Lean process management is a method for building a company culture that supports continuous improvement. It involves a long-term approach to daily work that encourages small, incremental changes in process operations to improve quality and efficiency.

The primary objective of Lean process improvement is to create value for the customer by optimizing resources and creating an uninterrupted workflow based on near real-time customer demands. In addition, the approach seeks to minimize or eliminate all waste of resources, effort, and time by documenting each step in a business process and then removing or reducing steps that do not create customer value. The concept of Lean is rooted in manufacturing, but it has been adapted to fit almost every industry.

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