The Indispensable Role of Middle Management in Lean

Many organizations that seek to implement the Lean business methodology find that their structure is too rigid and bureaucratic to effectively support or sustain Lean principles. Those that overcome this challenge often start by reimagining the role of middle managers, evolving them from "enforcers" to enablers and coaches of front-line workers and supervisors. This management shift boosts Lean efforts and strengthens the organization's leadership pipeline. Successfully making this transition requires a concerted effort by both senior leadership and middle managers.

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