Lean Banking: Managed Improvement in Financial Services

We often get questions about whether the Lean process improvement methodology can be applied in the financial services industry. Because of its manufacturing roots, many people assume that it doesn't apply to banking or other services-oriented sectors. However, because banking is very process-intensive, the Lean continuous improvement approach can generate significant operational improvement and waste reduction. That's why many financial institution organizations have implemented Lean in one form or another.

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