Empathy: The Currency of Human Connection and Innovation

GUEST POST from Soren Kaplan Having worked with innovation teams from global companies like Visa, Colgate-Palmolive, Kimberly-Clark, Disney, Medtronic and many others, there’s one consistent success factor when it comes to innovation, no matter what you’re doing: it all starts with the customer. Companies spend oodles of time and money trying to understand customers. They conduct […]

Leave a Reply

Your email address will not be published.