We are in a fortunate position to have the opportunity to chat with business leaders across the spectrum about the challenges and opportunities they face. Most conversations involve employee engagement, operational excellence, and customer satisfaction. Leaders are hungry for ways to transform their organization's culture and results. Unfortunately, because so much has been written about the various business management methodologies, it is easy to become confused about what will work best.
This post looks into one question we get a lot, "Should we adopt the continuous improvement model or Lean Six Sigma?"
The answer will become clear if we dig deeper into what each means.