Business

Business related information.

Lists, Lists, Lists – Contact management gone awry?

August 10, 2011
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Lists, Lists, Lists – Contact management gone awry?

We all know about lists, right? We are on them, we make them, we print them, we send them, we build them…I could go on, but in the context of our Contact Management or CRM system what are lists, why do we need them and most importantly how do we know they are accurate? Cause or effect? In the context of this article, when I refer to a list I mean a list of individuals or organizations and typically some related information like their contact details, what they do, the products they sell, the color of their hair or whatever…

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Interview on Collaboration Tech Talk

July 2, 2011
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I was interviewed recently by Gary Vaughan on his Collaboration Tech Talk podcast. The subject for discussion was the use of collaboration technologies in a telework situation and amongst other things we discussed the use of Blog Talk Radio in comparison to Talkshoe.com for podcast hosting. Both platforms provide a conference bridge to facilitate the call and both have a host control panel to manage the incoming callers. Features and content aside, I’m interested in audio quality and the listening experience. As a regular podcast listener, even if a program has very compelling content, I’m reluctant to listen to programs…

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