GUEST POST from Janet Sernack I was first introduced to gamification upon meeting Mario Herger, in 2012, when he was a Senior Innovation Strategist at SAP Labs LLC, in Israel, as a participant in his two-day gamification workshop for Checkpoint Securit…
Whether you are trying to improve productivity, resolve a quality issue, or resolve conflict; there is one critical factor which is often overlooked – a problem solving mindset. A problem solving mindset is essential in almost every are of life. Even w…
Your spectrum of problems that your team engages with can span from firefighting to strategic breakthroughs, and many levels in between. However, it is very difficult for a team to operate all across the spectrum at once. You have a critical mass of problem-solving efforts and that anchors what your
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