GUEST POST from Shep Hyken There is a massive benefit to empowering employees to “break the rules” for their customers. And what I mean by “breaking the rules” is to consider what you can do for a customer outside of the norm that doesn’t cost the comp…
Continuous improvement is not a one-time project or initiative; it is an ongoing continuous improvement mindset and culture that should be fostered throughout the organization. It involves encouraging all employees to seek opportunities for im…
GUEST POST from Robyn Bolton A couple of weeks ago, I wrote about my hatred of failure while acknowledging that there are things I hate more (inertia, blind allegiance to the status quo, unwillingness to try) that motivate me to risk it. In response, I…
A
selection of highlighted blog posts from Lean bloggers from the month of May
2023. You can also view the previous monthly Lean Roundups here. Eight
Tips for Managing Up – Steve Kane…
by Braden Kelley Forget about capturing and reverse engineering alien spacecraft to gain a competitive edge in the innovation race. Sorry, but the universe is billions of years old and even if some extra terrestrial civilization millions or billions of…
GUEST POST from Pete Foley Arthur C Clarke’s 3rd Law famously stated: “Any sufficiently advanced technology is indistinguishable from magic” In other words, if the technology of an advanced civilization is so far beyond comprehension,…
GUEST POST from Greg Satell In 1999, the day before his eighth startup went public, Steve Blank decided to retire at the age of 45. With time to reflect, he sat in a ski lodge and began to write a memoir with a “lessons learned” section at the end of e…
Memorial Day is
a time when we come together and honor those who have given the ultimate
sacrifice to their country. Since its formal creation in 1971, Americans come
together to honor the fallen by visiting cemeteries, memorials, or holding
family gat…
How giving people space can make a big difference to your innovation profile GUEST POST from John Bessant If you’d snuck up behind me last weekend you’d have caught me in the act of painting walls. Not the most exciting of pursuits but it needed to be …
GUEST POST from Mike Shipulski When was the last time you did something that scared you? And a more important follow-on question: How did you push through your fear and turn it into action? Fear is real. Our bodies make it, but it’s real. And the feeli…
